At Bloomé, we take pride in delivering premium fragrances and gifting products crafted with care. Due to the personal nature of perfumes and candles, we maintain a strict return policy to ensure product safety and hygiene.
Non-Returnable Items
Perfumes, scented candles, and customized gifting products are non-returnable and non-refundable once delivered. These items fall under personal care and hygiene-sensitive categories and cannot be resold once opened.
Damaged or Incorrect Products
We offer replacement in the following cases:
- Product received is damaged or leaking
- Wrong item delivered
To request a replacement:
- Contact us within 48 hours of delivery
- Share clear and uncut unboxing video as proof
- Email us at: help@bloomeindia.com
After verification, we will arrange a replacement at no additional cost.
Customized Orders
All customized or personalized gifting orders are non-returnable and non-refundable unless damaged during transit.
Shipping Charges
Shipping charges (if applicable) are non-refundable.
Note: Bloomé reserves the right to decline return requests that do not meet the above conditions.
